TOP AI CHATBOTS FOR THE RETAIL INDUSTRY SECRETS

H1a: Customers are more likely to comply with a chatbot’s request for service comments when it reveals extra verbal anthropomorphic structure cues.g., Gnewuch et al. 2017; Maedche et al. 2019; Pfeuffer et al. 2019b). Having said that, Regardless of the technological innovations, buyers proceed to obtain unsatisfactory encounters with CAs which ca